Privacy Policy

HIPAA Privacy Policy for HelmRCM

HelmRCM is committed to protecting the privacy and security of Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its implementing regulations. This Privacy Policy outlines how HelmRCM collects, uses, and safeguards any PHI that may be transmitted through our website, [www.helmrcm.com] (the “Website”).  

Information We May Collect:

While our Website primarily serves to provide information about our medical billing services, there may be instances where you voluntarily provide information that could be considered PHI. This may occur when you:

  • Contact Us: If you contact us through contact forms, email, or phone, you may provide information related to your healthcare practice or business needs, which could indirectly involve patient information (e.g., the type of services you require, the size of your practice).
  • Request a Consultation: When you request a free consultation, you may share details about your practice’s current billing processes or challenges, which could contain indirect references to patient data.
  • Subscribe to Newsletters or Updates: If you subscribe to our mailing list, the information you provide (e.g., your name and email address) is not typically considered PHI, but in some contexts related to healthcare professionals, it could be associated with their professional activities.

How We Use Your Information:

Any information you voluntarily provide through our Website, which may include indirect references to PHI, will be used for the following purposes:

  • Responding to Inquiries: To address your questions, requests for information, or consultation requests.
  • Providing Information about Our Services: To send you information about our medical billing services that may be relevant to your needs.
  • Improving Our Website: To analyze website usage and improve the content and functionality of our Website.
  • Communication: To communicate with you regarding your inquiries or our services.

How We Protect Your Information:

HelmRCM implements reasonable and appropriate administrative, technical, and physical safeguards to protect the confidentiality, integrity, and availability of any PHI that may be transmitted or stored through our Website. These safeguards include:  

  • Secure Communication Channels: Utilizing secure protocols (e.g., HTTPS) for data transmission where applicable.
  • Access Controls: Limiting access to information to authorized personnel only.
  • Data Security Measures: Implementing measures to protect against unauthorized access, use, or disclosure of information.

Your Rights Under HIPAA:

While our Website may not directly collect or store detailed patient PHI, if you are a healthcare provider or business associate interacting with us, you have certain rights under HIPAA regarding your own PHI. HelmRCM is committed to upholding these rights in our business relationship.

Third-Party Websites and Services:

Our Website may contain links to third-party websites or services. HelmRCM is not responsible for the privacy practices or the content of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.  

Image Source:

Please note that the images used on the HelmRCM Website are sourced from freepik.com. These images are provided under a free usage license, and HelmRCM does not claim any ownership or copyright over these images beyond the terms of the Freepik license. These images are used for illustrative purposes and do not contain any PHI.

Changes to This Privacy Policy:

HelmRCM may update this HIPAA Privacy Policy from time to time. We will post any changes on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically for any updates.  

Contact Us:

If you have any questions or concerns about this HIPAA Privacy Policy or our privacy practices, please contact us at:  

HELM RCM LLC
Twin Knolls Road Executive Center
5457 Twin Knolls Road
Suite 300, Columbia, Maryland 21045

(667) 415-8620

info@helmrcm.com

By using the HelmRCM Website, you acknowledge that you have read and understand this HIPAA Privacy Policy.